Cancellation/Refund Terms and Conditions
AccommodationFor accommodation cancellation policies, please refer to the individual hotel policies noted on the
website. Any amendments to original hotel bookings must be forwarded via email to the
Conference Office. Verbal changes or cancellations cannot be accepted nor will the hotels accept any changes direct.
Registration Fees
Cancellation of a registration must be advised via email to the
Conference Office.Verbal changes or cancellation cannot be accepted.
The following refunds will apply from the date of receipt of notification:
- On or before 11 August 2018: 100% refund less an administration fee of $110 including GST
- On or before 11 September 2018: 75% refund less an administration fee of $110 including GST
- On or before 11 October 2018: 50% refund less an administration fee of $110 including GST
- After 12 October 2018: No refund available
The refund will be returned via the same payment method as the original receipt of funds. No refund will be made after
12 October 2018 however an alternative delegate name may be provided in writing and the booking and funds will be allocated accordingly.
Please note no refund or discount will be made if a function or event within the registration fee is not taken up or is subsequently cancelled.
Optional functions or events may be cancelled before or on 12 October 2018, and will be refunded in full via the same payment method as the original receipt of funds. After 12 October 2018, no refunds will be made however an alternative delegate name may be provided via email and the booking and funds will be allocated accordingly.
Please indicate below your acceptance of the Cancellation and Refund Terms and Conditions, then press ‘Next’ to proceed to the payment page.